Like my colleagues, I was very surprised at the level of outsourcing of tasks occurring today. I think all of us were cognizant that outsourcing to China and to India existed, but the sheer number and types of tasks being done left us feeling a little uneasy. I thought the idea of having your McDonald's order taken by someone in Colorado was almost mind-boggling --that is, until I visited my local McDonald's and waited over ten minutes at the drive -through window to be served an incorrect order! When one considers the importance that volume and efficiency plays in the success of a business like McDonald's, this use of technology becomes much easier to accept and to understand. Still, the magnitude of the changes occurring is a bit unsettling and seemed to occur with me, as it did with the author, while I was sleeping.
As I continue to read through the Flatteners, I find myself agreeing more and more with Friedman's choices of occurrences that are contributing to the flattening of our world. With each new Flattener, I am convinced he has found the root cause of the changes in our world. There is one premise supported by Friedman, however, that I must challenge. Early in the book, he writes that Communism is a "top-down" system that leaves its people "equally poor" while Capitalism promotes an "unequally rich" citizenry. I would argue that Friedman has fallen into a very common trap of confusing Communism --an economic system that was founded on the very premise of support of the workers --with the totalitarian governments with which it has been associated. As a firm believer in searching for the Win-Win, I wonder if there is not some way to find some economic system that would allow for an equally supportive and supported citizenry. But enough of this political harangue, let's get back to the book.
In my readings thus far, the one statement in the book that I find most applicable to the situation in which we as Tennessee educators find ourselves is the one made regarding the open source software available to the public today. The chairman of Novell writes: "Commercial software companies have to start operating further up the stack to differentiate themselves." It is my belief that this is precisely where education finds itself today, and is the reason Tennessee educators and students find themselves facing the toughening of classroom standards. I believe that teachers must start operating "further up the stack" to allow our students the opportunities to differentiate themselves. Perhaps we should stop teaching the rote memorization of multiplication facts --we could outsource this to a calculator -- and begin teaching kids sophisticated problem solving strategies that are applicaple to their real and ever changing world.